Service Coverage & Warranty

clockGuaranteed Response Time

Today's office environment relies on technology for communications it is imperative to reduce down time. Get guaranteed 24 hour response time with a service agreement.

Price: Included in Basic Plan

oldphoneHardware Replacement at Wholesale Price

A service agreement with us protects your investment. We will replace your hardware at wholesale cost. You pay what we pay. No questions asked!

Price: Included in Basic Plan






creditcardOnline Payment Option

Pay your for your services faster and easier using our online payment option.

Price: Included in Basic Plan




moneybagHardware/Labour Discount

Sign up for one, two or three year term and save on hardware and labour costs.

1 Year Term: 5% OFF
2 Year Term: 10% OFF
3 Year Term: 15% OFF







Feel free to contact us if you have any questions about this product or any other product that we offer.

Onsite/Offsite Backup

Keep your data safe with a weekly backup. We can help you host it onsite or for added security we can host it for you offsite.

Prices:
Onsite: $5/mo
Offsite: $10/mo 
 Remote Support

Receive unlimited remote support. At a value of $89 per call we'll give you unlimited support for a month at the price of one call.

Price: $89/mo
Included Labour

Take advantage of onsite labour at a fraction of the cost. We will give you 2 hours of labour at a value of $60 per hour. A 32% discount off standard rate of $89 per hour.

Price: $10/mo
* Dispatch Fee of $10 will still apply
 Remote Setup Costs

All systems need to be setup for remote access before we can provide remote support.

Price: $350
* Waived for all contracts over 2 years
Priority Dispatch

We strive to provide the best service to all of our customers. As a priority customer we will respond to all service requests and outage within 2 hours and provide 24/7 dispatch.

Price: $10/mo		 Service Intervals

Response times regular vs. priority

System failure major: 6hr vs. 2hr
System failure minor: 24hr vs. 12hr
Not affecting service: 48hr vs. 24hr
Move/Add/Change request: 72hr vs 24hr
Hardware Buy Back Program

Ask us about our hardware buy back program. As you upgrade your telephone and network equipment we will buy back your old equipment from you.		 Customer Referral Program

Receive a $150 dollar credit on your account for every new service agreement customer you refer to us. Each and every customer is important to us. Let us help you as you help us grow and expand our business.